Terms and Conditions

Terms and Conditions

Last updated: August 2026

Welcome to Elite Hair. By accessing or purchasing from our website elitehairvn.store, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. General

Elite Hair is a premium Vietnamese human hair wig brand. We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website constitutes acceptance of any changes.

2. Products

All products sold on Elite Hair are described as accurately as possible. Hair color and texture may vary slightly due to monitor settings and lighting conditions. We source 100% Vietnamese human hair and strive to maintain the highest quality standards.

3. Pricing

All prices are listed in US Dollars (USD) unless otherwise stated. Elite Hair reserves the right to change prices at any time. Prices at the time of purchase are final.

4. Orders & Payment

By placing an order, you confirm that all information provided is accurate and complete. We accept major credit cards, PayPal, and other payment methods available at checkout. Orders are processed within 1-3 business days.

5. Shipping

We offer free shipping on qualifying orders. Delivery times vary by location:

  • United States: 5-8 business days
  • International: 7-14 business days

Elite Hair is not responsible for delays caused by customs or courier services.

6. Returns & Refunds

We offer a 30-day return policy on unworn, unaltered hair in its original packaging with tags attached. To initiate a return, please contact us via WhatsApp: +84 925 339 886 (Mr. Ryan).

The following items are non-refundable:

  • Hair that has been worn, washed, or altered
  • Items without original packaging or tags
  • Sale or discounted items

7. Privacy Policy

We collect personal information solely for order processing and customer service purposes. We do not sell or share your information with third parties. For more details, please refer to our Privacy Policy page.

8. Intellectual Property

All content on this website, including images, text, and logos, is the property of Elite Hair and may not be reproduced without written permission.

9. Limitation of Liability

Elite Hair shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability is limited to the purchase price of the product in question.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us: